terms and conditions

Terms and Conditions

Welcome to our online store! Itstripe provides our services to you subject to the following conditions. Please read them carefully.

Conditions of use

Itstripe provides our services to you subject to the following Terms and Conditions. If you visit or shop within this website, you accept these Terms and Conditions. Please read them carefully. Upon use of any Itstripe Service you are bound by these Terms and Conditions.

“Itstripe”, “us”, “we” and “our” means or are references Itstripe.

“Itstripe Service” means the Content, Products and Support Service, either collectively or in any combination.

Privacy policy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

Electronic communications

When you visit www.itstripe.com or send e-mails to us (Itstripe), you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Itstripe and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Itstripe, with copyright authorship for this collection by Itstripe, and protected by international copyright laws. You DO NOT have the right to re-sell any material you might have acquired freely or through purchase without written permission, or purchased from Itstripe.

Trade marks

Itstripe and www.itstripe.com trademarks and trade dress may not be used in connection with any product or service that is not Itstripe, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Itstripe or the www.itstripe.com website. All other trademarks not owned by Itstripe or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Itstripe or its subsidiaries.

License and site access

Itstripe grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Itstripe. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Itstripe. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Itstripe and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilising Itstripe name or trademarks without the express written consent of Itstripe. Any unauthorized use terminates the permission or license granted by Itstripe. You may not use any of Itstripe or www.itstripe.com logo, Registered Business Name or other proprietary graphic or trademark as part of a link, public/ private video content, screencasts, personal blog’s, product endorsement without express written permission.

Support

The hours of Support are Monday-Friday between 9.00am-6.00pm (GMT +8:00)China.

All Support questions must be submitted via our help desk.

All Support questions will be answered in around 8 business hours from the initial contact.

The purchase email will be used to support our products. More information can be found here

We offer support to all customers that have purchased our extensions at Itstripe, www.itstripe.com

We do not offer Support to customers who have purchased our extensions anywhere other than Itstripe, www.itstripe.com If a customer is found to have downloaded, obtained any of Itstripe products from another source, the source of the download, distribution of Itstripe files is in breech of our Copyright & Website Licence terms, all matters will be investigated under the International Copyright Laws.

Terms of support

Under the terms of Support we must be granted administration access to the Website, or access via FTP in which our product was installed. If a customer deny’s access to the Website in which our Product was installed we can not offer any Support, therefore any claims to our Product “not working” will be deemed null and void. If The Client’s website has technical coding, defects, damage or hosting problems not caused by Itstripe; Itstripe may not be able to offer Support or Fix the Client’s Website. Product License Upon purchase of a product at Itstripe, you purchase a Single or Multiple Website licence.

The Licence includes 1 year of Updates and Support. After the 1 year period, your Single Website Licence will expire, you will have no download access for the product/products from your Itstripe Account Dashboard and you will have no updates available via the WordPress admin area.

Before the term of 1 year expires, you will need to purchase an Upgrade your Licence to receive the discounted price. If your Licence expires, or after the term of 1 year you will need to purchase a new licence at full price.

All WordPress plugins sold through this website are licensed under the GPL 3.0.

Refunds

Itstripe stands behind all of our products and we will resolve any faults or imperfections found in any of our products. This we can guarantee.

If you have any questions on configuring the product please contact us anytime.

As much as we want to keep it hassle-free and simple for our customers we would very much like to assist you to resolve the issue prior to issuing a refund.

Please contact us at https://www.itstripe.com/contact with your refund requests.

Under no circumstances will a Refund be issued 30 days after your purchase date.

Exchange Policy

Due to the digital nature of our product and immediate delivery via email, download link, or Itstripe account download access, we do not exchange Products or Platforms.

It is the customers responsibility to purchase the correct product. Itstripe WILL NOT exchange/swap your extension for another extension.

*One exception: If you realise you have purchased the incorrect product, if you contact Itstripe before the product is downloaded, we can change the product/platform to the correct one. Itstripe can assess whether the product has been downloaded from your Itstripe account.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Itstripe, www.itstripe.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Account/Service/Support termination

We Itstripe, www.itstripe.com have the right to terminate your account for any reason, at any time, without notice, at our discretion.

Reasons accounts are terminated:

Repeated violations of the Terms of Conditions A single case of severe abuse (such as predatory behaviour, threats, abuse or spam) Accounts dedicated to a policy violation (hate speech, harassment, impersonation, etc) Itstripe demands a very high level of respect and professionalism from its employees and business partners, in turn, we expect the same level of respect from our customers, no level of harassment, abuse or threats will be tolerated in our Support area.` Upon termination of an account all valid product licence keys will be removed, all support will be terminated.

Reviews, Comments, Emails, Other

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Itstripe reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.?If you do post content or submit material, and unless we indicate otherwise, you grant Itstripe, www.itstripe.com and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Itstripe, www.itstripe.com and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Itstripe, www.itstripe.com or its associates for all claims resulting from content you supply. Itstripe has the right but not the obligation to monitor and edit or remove any activity or content. Itstripe takes no responsibility and assumes no liability for any content posted by you or any third party.

Downloads/Products

Products sold for download through www.itstripe.com are the sole work of Itstripe and are provided “as-is” with no expressed or implied warranty or suitability claims. As the buyer, you accept all responsibility for all outcomes from installing and/or using the downloads sold through www.itstripe.com by Itstripe. Extensions sold at www.itstripe.com are tested on the Standard WordPress environment using the standard Themes built into the core and are duly tested prior to release on the latest version of a standard WordPress installation. Any incompatibilities with third-party themes and plugins are beyond Itstripe (www.itstripe.com) responsibility. All products are provided ‘as is’ and in no case is it implied that they will function as expected under any setup or configuration nor with any or all 3rd party plugins or software or server environment. Moreover, all downloads are copyright to Itstripe and CANNOT be resold elsewhere. Doing so violates international copyright laws.

Product descriptions

Itstripe, www.itstripe.com and its associates attempt to be as accurate as possible. However, Itstripe does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Itstripe ON AN “AS IS” AND “AS AVAILABLE” BASIS. Itstripe MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.?TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Itstripe DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Itstripe WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE DOWNLOADABLE PRODUCTS PURCHASED THROUGH IT, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.?CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Questions:

Questions regarding our Terms and Conditions, Privacy Policy, or other policy related material can be directed to our support staff via https://www.itstripe.com/contact.