help - FAQ

What happens if the License expires or is deactivated?

If your license expires you can still use the plugin on your site for as long as you like but you can no longer access the file for download or receive support or updates for the plugin.

Do you offer a renewals discount?

Yes, you get 50% discount for all annual plan automatic renewals. The renewal price will never be increased so long as the subscription is not cancelled.

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan at any time.

Do you offer refunds?

Yes we do! We stand behind the quality of our product and will refund 100% of your money if you experience an issue that makes the plugin unusable and we are unable to resolve it.

Do you offer support if I need help?

Yes! Top-notch customer support is key for a quality product, so we'll do our very best to resolve any issues you encounter. Note, each plan provides a different level of support.

Does this require an SSL certificate?

Yes! In Live Mode, an SSL certificate must be installed on your site to use Stripe. In addition to SSL encryption, Stripe provides an extra JavaScript method to secure card data using Stripe Elements.

Does this support both production mode and sandbox mode for testing?

Yes, it does - production and Test (sandbox) mode is driven by the API keys you use with a checkbox in the admin settings to toggle between both.